New Cancellation Policy
1) To qualify for full credit, cancellations must be made by the registration deadline which is the Wednesday before the trip.
2) To cancel a reservation, please call Williams Ski & Patio at 847-831-4300 option 6, and leave a voice message. Snowflake Office hours: Mon.-Fri 9:30-4:30
Williams store hours Mon-Sat 9:30-5:30, Thurs til 8:00pm, Sun. 11:00-5:00
3) All cancellations will be issued as a credit to your credit card.
4) Cancellations placed after the sign up deadline will incur a $20.00 late cancellation fee. Cancellations will be accepted up to and including the trip date only. Please leave a voice message.
5) No refunds will be issued for cancellations placed after the trip date. Membership fees are not refundable.